Shipping terms

The shipping costs are automatically calculated and displayed at the end of your shopping process in the shopping cart.

Shipping is

  • always neutral, discreet and securely packaged,
  • value insured
  • by discreet and reliable delivery (DHL or courier/forwarding company)
  • usually within 24 to 48 hours after receipt of payment (transfer to shipping service provider)
  • with tracking
  • only within Germany (incl. islands)

You select the desired shipping method. Please check that you have selected the correct shipping option (sufficient insurance, address, etc.) before completing the order.

insured shippingDHLCourier/Forwarding
up to 500 €from 4.99 €
up to 2,500 €from 20.00 €
up to 5,000 €from 21.50 €
up to 10,000 €from 26.50 €
up to 25,000 €from 58.70 €
up to 250,000 €from 58.90 €

Shipping by DHL

Value range: up to 500 € net value of goods

Shipping costs

4,99 € (up to 1kg) or 9,90 € (over 1kg up to max. 29kg)

Options: hand delivery +€9.50, over €500 value of goods transport insurance

The ordered goods will be delivered to you within 1-3 days after handover to DHL.

  • Please note that this is the well-known standard shipping. If you are not present at the time of delivery, the item can be delivered by posting it in a letterbox or left with a neighbour. In this case, you will receive a notification card.
  • To ensure that only you can have the item delivered, select the additional option “Hand delivery” in shipping options of the shopping basket.
  • If you have a filing agreement with DHL, your shipment will be delivered accordingly.
  • Important! Over 500 € value of goods the shipment is not insured. In the event of loss, you will still be liable for the full invoice amount. For shipments with a net value of more than € 500, be sure to select shipping by courier/forwarding agent.

Dispatch by courier / forwarding agent

Value range: up to € 250,000 possible

Dispatch by courier / forwarding agent

Value range: up to € 25,000
The carrier is INTEX Paketdienst GmbH, UPS or FedEx.

Shipping costs:

up to€ 5,000€ 10,000€ 15,000€ 20,000€ 25,000
3 kg€ 22.40€ 22.60€ 26.50€ 34.50€ 42.50
5 kg€ 24.70€ 25.30€ 29.50€ 36.90€ 45.10
10 kg€ 27.50€ 27.85€ 31.65€ 39.40€ 47.80
15 kg€ 30.00€ 30.50€ 35.00€ 42.00€ 50.50
20 kg€ 32.50€ 33.20€ 36.90€ 44.70€ 53.00
25 kg€ 35.20€ 35.70€ 39.50€ 47.30€ 55.60
30 kg€ 37.80€ 38.30€ 42.20€ 49.90€ 58.90

Transport insurance:

Sum insured up to € 1,000 € 1.00
Sum insured up to € 2,500 € 1.50
Sum insured up to € 5,000 € 2.50
Sum insured up to € 10,000 € 9.00
Sum insured up to €15,000 €14.90
Sum insured up to € 20,000 € 20.50
Sum insured up to € 25,000 € 27.50

Various additional options and services are available on request.
Here are only excerpts:

Personal delivery € 8.50
Personal delivery with identity check € 11.00

Value range: € 25,000 to € 250,000 (over € 250,000 on request)

Basic amount:
Safebag up to 3kg: € 50
Safebag from 3kg to 10kg: € 62

Transport insurance:

Liability cover up to € 10,000 € 8.90
Liability cover up to € 25,000 € 14.50
Liability cover up to € 50,000 € 33.00
Liability cover up to € 100,000 € 38.50
Liability cover up to € 250,000 € 57.00

Options:

Island surcharge (Sylt, Amrum, Föhr, etc.) € 31.00
Covid-19: Island shipping currently suspended – please contact us directly!
Repeated journey after unsuccessful delivery attempt € 40.00
Private delivery € 20.00

Other options are available; please contact us.

  • Delivery usually takes place on the next working day (48 hours at the latest) after the consignment has been handed over to the shipping service provider.
  • The consignment will only be handed over to the person/company named in the delivery address. Make sure that you can receive the shipment in person to avoid additional costs.
  • For security and insurance reasons, the shipping service provider is not obliged to hand over the consignment if there are inconsistencies, e.g. if the delivery address is different.
  • As a precaution, have the order and your photo ID (passport) ready.

If, contrary to expectations, you are unable to accept the shipment in person on the day of delivery, you should authorise a person to do so.

This person needs

  • a completed power of attorney (download per pdf)
  • a copy of your identity card (both sides)
  • their own identity card

If you have any questions about our delivery and shipping conditions, please contact us by e-mail at info@ahlden-gold.de or by telephone on +49 421 409 80 524.

Bei Fragen zu unseren Liefer- und Versandbedingungen kontaktieren Sie uns gerne per E-Mail unter info@ahlden-gold.de oder telefonisch unter +49 421 409 80 524.

Power of attorney

Power of attorney for the receipt of a delivery

Shopping Cart